Last updated: August 21, 2025

At Epoxy Empress Candle Co., we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

If you have questions, contact us at support@epoxyempress.com.

We collect personal information you provide when interacting with our site (epoxyempress.com), such as:

• Name, email, phone, billing & shipping address
• Payment details (processed securely by third parties like GoDaddy Payments, PayPal, or Shopify)
• Account details if you register
• Information you provide through customer support or marketing sign-ups

We may also collect technical information automatically (cookies, usage data, analytics).

We use your information to:

• Process and ship your orders
• Communicate with you about purchases or inquiries
• Improve our website, services, and marketing
• Send promotional emails if you’ve opted in (unsubscribe anytime)
• Comply with legal requirements

We never sell your personal information.

We only share data with trusted third parties who help us operate our business, such as:

• Website hosting & checkout: GoDaddy, Shopify
• Payments: PayPal, GoDaddy Payments
• Marketing & analytics: Google Analytics, Facebook/Instagram Ads

These providers use your information only as necessary to provide their services.

Our site uses cookies and tracking tools to improve your browsing experience, analyze traffic, and deliver relevant ads. You can disable cookies in your browser settings.

We keep your personal information only as long as needed to fulfill the purposes described in this policy or as required by law.

We use technical and organizational measures to safeguard your data. However, no system is 100% secure. Please use our website in a secure environment.

We do not knowingly collect information from individuals under 18. If we learn we have, we will delete it immediately.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or deletions
• Opt out of marketing communications
• Request data portability (EU/EEA, UK, California residents)

To exercise these rights, email support@epoxyempress.com.

Our site does not currently respond to browser “Do Not Track” signals.

We may update this Privacy Policy from time to time. The revised version will be posted here with a new “last updated” date.